What you might notice
How to tell a garage door spring has broken
- Loud bang from the garage
- Door lifts only a few inches
- Opener runs but door does not move
- Visible gap in a torsion spring
Restore safe lifting power
A broken spring is more than an inconvenience. Springs carry the weight of the door, and when one fails the opener strains against a load it was never built to lift. The door can become heavy or unsafe to move.

Quick answer
If your garage door went bang and now lifts only a few inches, a torsion spring has almost certainly broken. Leave the door closed, stop using the opener, and call 480-997-5011. Align replaces torsion springs in Mesa, AZ as a matched pair for $375 installed. A single spring is not offered, because a new spring working against a fatigued one fails early. Every spring job ends with the door balanced, the cables inspected, and the auto-reverse tested.
What you might notice
How we approach it
Arizona conditions
Desert heat, sun angle, and monsoon dust change how garage doors fail. These are the local factors that matter for this service.
Cycle ratings come from temperature-controlled testing. A real garage here swings from a cool morning to a very hot afternoon at the spring steel itself, and that thermal cycling fatigues the metal faster than the rating implies. Springs commonly fail sooner here than the same spring would elsewhere.
The price difference between a standard spring and a high-cycle spring is modest, and the lifespan difference in this climate is substantial. On a door that gets heavy daily use, the upgrade generally pays for itself well before the standard spring would have failed.
Insulated doors, wider openings, glass, and wood-look composite all add real weight. A generic spring on a heavy door fails early and forces the opener to carry load it was never meant to carry. Measuring the door and specifying correctly is the difference between a lasting repair and a repeat visit.
On a two-spring door, both springs have gone through the same number of cycles and the same heat. When one breaks, the other is usually close behind, which is why they are replaced as a pair rather than one at a time.
Published prices
Installed prices for a standard residential door, taken straight from our price list. You get the price before any work starts, and you pay for what was actually done.
Serving Mesa, AZ
Spring calls come from every corner of the city, but the older neighborhoods — Dobson Ranch, Lehi, and West Mesa — are where original springs are furthest past their rated cycles. Local conditions are covered on our garage door service in Mesa, AZ page.
Check it for yourself
The door industry's trade association lists what shortens spring life — temperature, cycle rate, lubrication, and sizing — in the Door & Access Systems Manufacturers Association's Factors Affecting Spring Cycle Life (TDS 190). It is the technical reason springs on a hot Mesa garage wear out faster than their rating suggests.
Common questions
You should not. The springs counterbalance the door's weight, and without them the door is extremely heavy and the opener is straining against a load it cannot handle. That can snap a cable, burn out the motor, or drop the door.
$375 for a pair of torsion springs, installed, with the door balanced and safety-tested afterward. If the cables, drums, or end bearings are worn, those are $100, $50, and $50 on the published price list, and you hear about them before anything is added.
Yes, and it is the only way we do it. Both springs have accumulated the same cycles and heat exposure, so when one fails the other is typically close behind. A new spring paired with a fatigued one leaves the door unbalanced and sets up a second service call.
No. A torsion spring under tension stores enough energy to break bones, and the injuries happen during removal and winding, not afterward. This is one job we will not describe step by step. Leave the door closed and call.
Look at the spring on the bar above the door. A gap of an inch or two in the coil means it has broken. If you cannot see one, the other common cause of a door that will not lift is a stripped gear inside the opener, and that is quick to tell apart on site.
That sharp sound, often mistaken for something falling in the garage, is almost always a torsion spring letting go. If you heard it and the door will not lift afterward, that is exactly the pattern.
It depends far more on cycle count than on years. A door that opens twice a day lasts much longer than one that opens eight times a day, and Arizona heat shortens both. High-cycle springs meaningfully extend that window.
Related services
Broken Spring Replacement by city
Let’s get it handled
Share a few details and we will take it from there. If you need immediate help with a stuck or unsafe door, call 480-997-5011.